Founded in 2021, Beamya is a Zurich-based online experiences marketplace that helps companies build better relationships at work. We will re-imagine the way you work with your colleagues and make it funnier, simpler and better.
As a Host, Beamya offers you the right to use the Beamya Platform to share your Experience with our vibrant community of Guests - and earn money doing it. It’s easy to create a Listing and you are in control of how you host - set your price, availability, and rules for each Listing.
Contracting with Guests
When you accept a booking request, or receive a booking confirmation through the Beamya Platform, you are entering into a contract directly with the Guest, and are responsible for delivering your Host Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees like Beamya´s service fee (30%) for each booking. Beamya Payments will deduct amounts you owe from your payout unless we and you agree to a different method. Any terms, policies or conditions that you include in any supplemental contract with Guests must: (i) be consistent with these Terms, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.
Any offer of an Experience is subject to our Additional Terms for Experience Hosts.
If you Host an Experience please note that the Refund policy apply to your Reservations. See the link for details about what is covered, and what your payout will be in each situation.
Hosts and Guests are responsible for any Booking Modifications they agree to make via the Beamya Platform or direct Beamya customer service to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.
In addition to behaving in accordance with our Community Standards, which apply to all community members, Beamya experienced hosts must meet the following quality standards and requirements. Before any experience is published, it is reviewed based on the below criteria and it must continue upholding these standards to remain on Beamya.
Hosts must provide expertise, insider access, and connection to the experience. Learn more about these standards.
If a friend, partner, or a team is helping you host or manage your experience, they must be registered as a co-host or assistant. Co-hosts must also be assigned to the instances they are leading so that guests know their host in advance.
Hosts and co-hosts must personally lead their guests throughout the entirety of the experience.
Once a host lists an experience for a particular time and date on Beamya, only Beamya guests can attend that instance of the experience. Hosts are not permitted to mix guests from Beamya and other platforms on the same instance of an experience.
Hosts must honour their reservations, unless the host must cancel due to a valid extenuating circumstance or safety concerns.
Experiences must maintain a high overall rating and guest engagement level. Customers like to know that they can expect a consistent level of quality, regardless of the experience they book. Hosts with consistently low reviews (1-3*), or insufficient page views and bookings, may have their listings suspended and/or removed from Beamya.
Hosts are expected to abide by these standards and with our Terms of Service and Additional Terms for Experience Hosts. Experiences that don’t meet any of the above standards may be removed from Beamya.
Evident ID Verification. If an experience includes a technically specialised activity where we require proof of a licence, certification, or insurance, it will not be published if any of the following is true:
What we don’t allow:
An online experience is live, not pre-recorded, with an engaging host who offers interactivity and connection with their guests.
Online experiences must meet the quality standards and requirements for Beamya Experiences. Additionally, every online experience must meet the following requirements in order to be published and remain on Beamya.
All online experiences submissions also require a video recording that highlights key elements of the experience for review. Each online experience video will be reviewed for the following:
The video communication platform that Beamya offers, as the first choice is Zoom. However, it can allow the use of another platform at the request of the customer but it must respect the same conditions as Zoom.
Use Zoom appropriately. When using Zoom, hosts should not (1) use their Beamya- provided Zoom account for anything other than hosting their experience, (2) record (including audio or video) live experience sessions, or (3) take or share photos or screenshots without participant permission. Hosts may not take or share any photos or screenshots when children are in attendance, regardless of whether they have permission. There are no exceptions.
Be prepared for late guests. When guests are late, hosts may disallow guests from entering the Zoom meeting or allow guests to enter even though the experience has already started. Guests won't be able to receive a refund according to our Experiences Guest Refund Policy, but will still be able to leave a Google Review.
Hosting an online experience
When hosting an online experience, hosts may not:
Online experiences that don’t meet any of the above requirements may be removed from Beamya.
These requirements may be updated as we continue to adapt to the circumstances of each region.
Listing page requirements
The experience itinerary must be clear, complete, and accurate. Guests should know exactly what to expect upon booking the experience. This applies to all experience details, including:
Each experience must have a clear, pre-defined itinerary—we can’t accept “open-ended” plans where guests are asked to define an experience’s itinerary, or choose activities. It’s OK to include minor variations.
Hosts must list their experience as an individual, not a business. The host’s profile photo must be a clear picture of the host and not a company logo. The host’s profile name must be the host’s personal name and not a business name. Hosts should describe themselves in the “About Me” section of the experience page.
Ready to connect with a community interested in learning more about your world? Let’s dive into Beamya’s online experiences quality standards for experiences for ways to showcase your strengths in your experience submission.
Hosts take companies into their worlds, helping them feel like an insider, even if for just a few hours. Experiences in the Beamya marketplace must meet Beamya’s bar for quality. To be published, an experience submission must demonstrate expertise, insider access, and connection. These standards help ensure that the market has high-quality experiences led by knowledgeable, hospitable hosts.
Do you have a passion for a craft, activity, and/or your community? When designing your experience idea and submitting for review, this is a great place to start! In addition to passion, an expert host should consider what unique experience, credentials, or perspective they have on the main subject matter of their activity. Be sure to make this clear in your experience submission.
Here are three examples of how you might explain your expertise on a subject matter, with differing levels of success:
a. Low Expertise
“I love calligraphy!” This statement doesn’t quite explain the details of how or why you’re an expert on the craft.
b. Some Expertise
“I’ve studied calligraphy for five years and recently started teaching my friends.” This statement gives some helpful insight into what qualifies you to lead this experience.
c. High Expertise
“I teach calligraphy at the SF Asian Arts Center. I recently spoke at the International Calligraphy conference on ‘Calligraphy in the Digital Age.’” This statement does a great job at demonstrating significant expertise in your subject matter.
Do you have to be a master to host an experience? No! Just make sure to highlight what unique expertise you have that is relevant to the experience.
In the end, consider why you’re the perfect person to host this particular experience. Go deeper than the surface with personal stories and context that bring the experience to life. How do you define your expertise?
Great experiences unlock activities that the average guests wouldn’t likely discover on their own.
Consider offering access to something unique or otherwise inaccessible to the average guest to increase your experience’s chances of being published on Beamya. When submitting your experience, make sure to highlight what’s special about the experience you’ll share with your guests.
Make sure to highlight your own connection to these activities in your submission. Ask yourself, why are they special to you, and why would your guests also find them interesting? Consider sharing a lasting memory that relates to them.
A great Experience Host is dedicated to creating meaningful human connections. They go out of their way to make guests feel welcome and recognized. They are warm and thoughtful, creating moments of connection with their guests, and making them feel special along the way. If the host creates a good connection, guests will often arrive at an experience as strangers, and leave as friends.
When submitting your experience, highlight the ways you will consider the details and ensure that guests feel safe, engaged, and connected throughout the experience.
Here are some questions to ask yourself as you craft your experience idea:
Remember, all experiences must meet these quality standards in order to make it onto the Beamya marketplace. The way you communicate each one of these qualities in your experience page matters. Carefully highlight unique expertise, insider access, and connection in these sections:
You agree to these Additional Terms for Experience Hosts ("Experience Host Terms") when you submit a Listing for an Experience on the Beamya Platform.
1. Listing an Experience. To list an Experience, you must create a Listing and submit the Experience and to Beamya. Experiences must at all times meet Beamya Experiences Standards . When listing an Experience you must, where applicable, fully educate and inform Guests about (i) any risks inherent or incidental to the Experience, (ii) any requirements for participation, such as the minimum age, related skills, or level of fitness, and (iii) anything else they may need to know to safely participate in the Experience (including dress codes, equipment, special certifications or licences, etc.). Beamya reserves the right to decide, in its sole discretion, whether a submitted Experience will be published on the Beamya Platform.
2. Hosting Beamya Guests. Once your Experience is published on the Beamya Platform, you agree that only people who book through Beamya can attend that Instance of the Experience. You further agree that you will not allow people to attend any Instance of your Experience available on the Beamya Platform unless that person booked through Beamya (or was added as an additional Guest for a spot booked through the Beamya Platform).
3. Equipment. You are responsible for providing all equipment necessary to host your Experience. You are solely responsible for ensuring that the Equipment used in your Experience is in good working order and conforms to all laws pertaining to safety, equipment, inspection, and operational capability. Except as otherwise required by law, you assume all risk of damage or loss to your Equipment.
4. Additional Experience Host Responsibilities. You are responsible for (i) understanding and complying with all laws, rules and regulations that may apply to your Experience, (ii) obtaining any required licences, permits, or registrations prior to providing your Experience; and (iii) ensuring that your Listing and/or Hosting of an Experience will not breach any agreement you may have with any third party.
5. Termination. As an Experience Host, you may terminate this agreement at any time by sending us an email. Beamya may terminate this agreement immediately and without notice and stop providing access to the Beamya Platform if you materially breach this agreement and/or our other Terms or Policies, you violate applicable laws, or we reasonably believe termination is advisable to protect Beamya, its Members or third parties. If your Experience Listing has been inactive for 120 or more days, we may remove it from Beamya.
6. Insurance. We may require that you obtain your own insurance in order to publish an Experience on the Beamya Platform. In such cases, you agree to obtain and maintain insurance for you, the members of your team or organisation, and/or your Experience with the coverage and in the amounts determined by us in our sole discretion for any and all activities that take place on your Experience. You agree to cooperate with Beamya to verify such insurance coverage.
9. Severability. If any provision or part of a provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.
10. Modifications to these Experience Host Terms. Beamya reserves the right to modify these Experience Host Terms at any time.
11. Survival. If you or we terminate these Experience Host Terms, the clauses of these Experience Host Terms that reasonably should survive such termination will remain in effect. When these Experience Host Terms are terminated, you are not entitled to a restoration of your account (if your account is cancelled) or of the Member Content.
As a Host, you fully agree to the following refund policy.
Cancel or reschedule an online Experience
The Experience Refund Policy does not:
Furthermore, the Guest has not paid any premium in respect of the Experiences Guest Refund Policy. The benefits provided under this Experiences Guest Refund Policy are not assignable or transferable by a Guest.
All determinations of Beamya with respect to the Experiences Guest Refund Policy shall be at Beamya´s discretion, and final and binding on the Guests and Hosts.
Beamya reserves the right to modify or terminate this Experiences Guest Refund Policy, at any time, in its sole discretion. If Beamya modifies this Experiences Guest Refund Policy, we will post the modification on the Beamya Platform or provide you with notice of the modification.
Creating a world where anyone can truly belong requires a foundation of trust grounded in consistent expectations of host and guest behaviour. We’ve established these Community Standards to help guide behaviour and codify the values that underpin our global community.
This is a living document, as we’re constantly refining our approach to meet the needs of our community. But these five standards—safety, security, fairness, authenticity, and reliability—remain central pillars in our efforts to help ensure safety and foster belonging. We’re always working to make sure they’re upheld and enforced.
Your Beamya experience begins the moment you embrace adventure. That’s only possible when you trust this community and feel safe. As a result, we require that you refrain from endangering or threatening anyone.
You should not commit any act of violence. Members of dangerous organizations, including terrorist, organized criminal, and violent racist groups, are not welcome in this community. Beamya is committed to working with law enforcement as appropriate and responding to valid law enforcement requests.
We take suicide, self-injury, eating disorders, and hard drug abuse extremely seriously and work to help people in crisis.
You should not convey an intent to harm anyone by your words or physical actions. We also take threats of self-harm as seriously as we do actions and may intervene if we become aware of a threat.
Our Beamya community members share their experiences. You should always trust that you will feel secure. We ask that you respect the personal information of others.
You should not threaten anyone with bad ratings or any other penalty or harm to obtain compensation or other benefits.
You should not make transactions outside of Beamya´s payments system; commit booking fraud, credit card fraud, or launder money; attempt to drive traffic to other sites or market unrelated products; divert payments meant for others; abuse our referral system; or make false claims against other members of the community.
You should not spy on other people; cameras are not allowed in your listing unless they are previously disclosed and visible, and they are never permitted in private spaces (such as bathrooms or sleeping areas). You should not access others’ accounts without authorization or violate others’ privacy, copyrights, or trademarks.
The global Beamya community is as diverse, unique, and vibrant as the world around us. Fairness is what holds us together, what makes it possible for us to trust one another, integrate seamlessly within communities, and feel as if we can truly belong.
You should treat everyone with respect in every interaction. So, you should follow all applicable laws and not treat others differently because of their race, ethnicity, national origin, religious affiliation, sexual orientation, sex, gender, gender identity, disability, or serious diseases. Similarly, insulting others on these bases is not allowed.
You should not share personal information to shame or blackmail others, target others with unwanted behaviour, defame others, or violate our review and content standards.
Your Beamya experiences should be full of delightful moments and surprising adventures. Since our community is built on trust, authenticity is essential—it requires a balance of shared expectations, honest interactions, and accurate details.
You should not provide a false name or date of birth, maintain duplicate accounts, or create an account if you’re under 18.
Every Beamya experience is unique and each detail specific to a host. Since our community makes commitments based on these details, we have to be able to trust each other’s reliability.
Absent extenuating circumstances, you should not cancel after the deadline set in the relevant cancellation policy.
You should not have persistently and pervasively low ratings, be unresponsive during booking or refuse to participate in our resolution process.
Online Experiences are live, not pre-recorded, with an engaging Host who offers interactivity and connection with their guests.
Online Experiences are live special events hosted by experts entirely over Zoom or other video communication platforms upon customer's request, giving you the chance to connect with people around the world in small groups for a personal and memorable experience.
How they work
Thinking of testing your talents as a Host? Here’s what you need to know .
Submit your online Experience idea. If approved, you’ll use Zoom or another video communication platform at the customer's request to host it.
Join a community of Hosts bringing the world together in a whole new way.
Before submitting your online experience, please read the Beamya Experiences standards.
The submission process
When you submit your experience for approval, you’ll need to provide:
Once you have a great idea and all the details worked out, start your submission.
How they work
Online Experiences are hosted on Zoom or another video communication platform at the customer's request, a third-party video conferencing software, which you'll also need for the submission process.
Booking and attendance
If you’re open to allowing multiple guests to join per device, let guests know in your description that they only need to book one spot.
Pricing and additional payment
What you charge is up to you. Just like in-person Experiences, Beamya will charge the Host service fee.
Online experiences are priced per person by default therefore 2 guests are not allowed in your waiting room if one of them has not pre-notified or paid for his/her participation.
You can host an online experience in any language.
However, only online experiences offered in English, German or Swiss-German (with a video submission in English) will be reviewed and published at this time. We will notify you when online experiences in other languages are open for submission.
In addition to hosting your online Experience through Zoom, you'll also use it to submit your demonstration for approval. Download it here.
Recording your demonstration
As part of the submission process, we’ll ask that you use Zoom to record a demonstration of your Experience.
You can use another service to record your submission video, but we strongly recommend using Zoom, so that you can get comfortable using it to host your Experience.
Activating your new Zoom account
When your Experience is approved, you’ll be prompted to activate a new Zoom account in your Experience settings. This is a unique Zoom account that's linked to your Beamya Experience—this new account must use an email address that’s different from any existing Zoom account you already have.
It may take up to 30 minutes after you complete all steps for the Zoom activation status to be updated.
Finding your Zoom link
Your guests will receive a unique Zoom link for each instance of your Experience on your calendar. There 2 ways to find the link:
Letting guests in
Zoom's Waiting room feature allows you to control who joins your Experience by letting each guest in one by one. So if a guest shares the Zoom link with another guest who wasn't included in their reservation, you don't have to let that extra unpaid guest in.
Photos and videos play an important role in sharing your story and help potential guests get excited about booking your experience.
Your Experience page will display a “grid” of 4 photos that tell the visual story of your experience.
The first photo is called the cover photo (# 1 below). This is the image that appears in Beamya search results.
The rest are gallery photos (#2 below) and one video. You must have at least 4 photos uploaded in order for them to appear in a grid layout.
As described in the Beamya Terms of Service and Additional Terms for Experience Hosts, it’s your responsibility to ensure that you have the right to post the photos you submit and that you are complying with all relevant marketing, intellectual property, and other laws.
We hope that this article will help you understand the photo guidelines, and also represent your experience in the best possible way.
TIPS FOR A GREAT VIDEO SUBMISSION
Ready to submit an idea for an online experience? As part of the process, you’ll need to upload a video demonstration. The recording can be as concise as you’d like, but please don’t go over 15 minutes.
The purpose of the video submission is to better understand if an experience meets the Experience Quality Standards, and to get our hosts comfortable working with Zoom. Keep in mind, with this video, you won’t need to show a complete demonstration of your experience.
The following are suggestions for using your video submission to showcase what makes your experience a great fit for Beamya.
What your video submission should demonstrate:
Ready to record your submission? Downloading this checklist, available in English, German and Swiss-German, can help you prepare your video submission for review.
If you need step-by-step instructions for recording a video through Zoom, review this helpful guide.
When including artistic, musical, dramatic, literary, or video content, make sure that it’s something you created, it’s in the public domain, or you have the creator’s permission to use it in your experience.
As you put the finishing touches on your experience, please remember that, for any music, photos, video, or other materials that you didn’t create yourself, you’ll need to get the rights to use it before you start hosting. By respecting the rights of artists, you help make experiences a more welcoming place for everyone.
Once you’ve submitted your online experience for review, you cannot update your submission with a new video recording. If you need to update the video recording, you’ll need to resubmit your entire online experience for review, along with the new recording.
An online experience video submission may be declined if it does not meet any of the following requirements: