Questions? You’re in the right place

1. What is the minimum and maximum number of participants for an experience?

We are hosting experiences for 7 – 30 people. We can however make exceptions under special circumstances. Please write us an E-Mail to info@beamya.com.

2. Can I also book an experience for friends or my family?

Of course you can!

3. Can I book an experience for myself?

Unfortunately, this is not possible at the moment. The minimum amount of participants is seven. But please sign-up to our newsletter and we will keep you posted on any updates or send us an E-Mail to info@beamya.com.

4. Which video software are you using?

Generally we are using Zoom, but if you have troubles using this software, we can also use another.

5. What's the cancellation policy?

Standard cancellation policy. For a full refund, cancel at least 7 working days before the experience is scheduled to start. For a 50% refund, cancel at least 4 working days before the experience. You can reschedule the date or time of your experience (or add or remove guests) within 72 hours of booking, and up to 4 working days before the experience is scheduled to start.  If you reschedule an experience, the cancellation policy is based on the original purchase time and original start date of the experience.

6. Do I have to pay additional shipping costs for the kit boxes?

All shipments in Europe are free of charge. In case some or all of your teammates are located outside of EU please contact us: info@beamya.com and we will find a reasonably priced solution for you.

7. At what times of the day can an experience take place?

Our experiences are usually taking place in the evening CET. However, some of our hosts are very flexible. Please contact us, if you have questions about your desired time slot: info@beamya.com

8. Why virtual team events?

Current projections show that 30% of the global workforce will work remotely in the future. Therefore, companies face the necessity to create a conducive firm culture for virtual team members who never, or rarely, meet each other in person. Beamya is the solution to virtually connect remote teams outside working hours and consequently helps to create shared memories.

Still have questions?

Schedule a call with us and let’s make it easy.